Viking VGBQ4122RENSS Grill

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Viking VGBQ4122RENSS Grill

(Los Angeles, CA, USA)

In one word, the grill sucks!

I've had it for less than 6 months, it's already been repaired twice and I just placed the third call for warranty repair.

The problem is the electric ignitor. This is the first model with the electric ignitor, the problem I keep having is that the ignitor keeps firing while the grill is on. It's not what you expect from a $3500 grill.

What makes matters worse is the fact that Viking will not replace the grill or provide anything for the inconvenience of having it repaired for the third time in the span of less than a year. The customer service agents you talk to simply don't care.

This will be my last viking purchase. Should have purchased a Wolfe instead.

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Viking VGBQ4122RENSS Grill

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Sep 03, 2010
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Viking Grill a total lemon
by: Mark in Aurora

We purchased a viking grill (over $4000) and have had problems with it not igniting since day 1. We've now had it for approximately 4 months and not only does the ignitor not work, the lights don't work, and it trips a thermal overload when you attempt to turn on the lights. We've had electricians verify the circuits are fine and the problem lies within the Viking grill. We've been getting a run around with Viking. They've sent out repair men but can't fix the problem. Now they simply ignore us. I guess BBB is our next course of action to get this lemon fixed, replaced or our money back. God help Viking if someone is injured in a natural gas/propane explosion because they sell lousy equipment and refuse to fix it. When you spend $4000+ on a grill you should expect it to work. I would stay away from this company and their products.