Char-Broil Infrared Commercial Series 463248208

by John Thompson
(Toronto, Canada)

This is a terrible BBQ for the money and I was very disappointed that the company did not stand behind it. After 3 months the plastic knobs that control the burners got so hot they melted around the metal "D" posts that they connected to. When Charbroil was contacted all they offered to do was sell me new knobs for $42 each. After 2 years (summers only) of use, the cheap stainless grill surface inserts (4) had oxidized through and the holes in them made grilling very difficult. Again all that Charbroil offered to do was sell me over-inflated priced parts to replace the defective ones. My daughter bought a cheap ($s) Wal-Mart SS BBQ and so far it has far outlasted my $799 disposable BBQ.